December 18, 2025 Client Story Streamlined dealer support system slashes call volume 50% Centralized model scales to keep 100+ apps humming along while improving productivity and CX for auto brand Automotive
November 26, 2025 Client Story Auto brand elevates connected services, optimizes CX Dual-channel strategy and a unified, expert team drive 537% rise in subscriptions Automotive
November 26, 2025 Client Story Rapid CX deployment: Supporting a hot vehicle launch gone viral Auto giant’s rebrand ignites consumer passion, accelerates sales Automotive
November 26, 2025 Client Story Telecom boosts NPS 23% with data-driven precision coaching Performance enablement platform empowers Philippines team to deliver better CX while improving productivity Communications
November 24, 2025 Client Story Reengineering EV returns unlocks 50-point NPS gain and major cost reductions Integrated, in-house model built for scale delivers 88% cost savings, smarter path to resolution Automotive
November 11, 2025 Blog Understanding: The first step in KYC opportunities for retail banks Financial Services and Insurance
November 9, 2025 Client Story Healthcare payer bumps NPS 17% with data-driven, precision coaching AI-enhanced performance enablement platform helps South Africa team exceed goals on helpfulness KPIs Healthcare
November 6, 2025 Trends Report CX Trends 2026: Fast Forward 5 approaches that will win this year – because old-school thinking won’t cut it
October 26, 2025 Client Story Innovative insurer speeds conversions with TTEC Perform Work At Home teams empowered by custom training boost bundling of policies, flex up and down as demand dictates Property and Casualty Insurance
October 6, 2025 Datasheet Expert Support for the EV Ecosystem Proven solutions built to meet the speed and scale of the EV market Automotive
