A Direct-to-Consumer Retail Roadmap
Listen to the podcast
Hear from CX leaders,
in their own words
You never know what you’ll learn about customer experience when the industry’s most impressive voices sit down with Elizabeth Glagowski of the Customer Strategist Journal.
You never know what you’ll learn about customer experience when the industry’s most impressive voices sit down with Elizabeth Glagowski of the Customer Strategist Journal.
Recent episodes
-
-
Collections: Turn a Negative Interaction Into a Positive Customer Experience
Listen to the podcast -
NRF 2020: What is the Future of Work?
Listen to the podcast -
Research: Balance Privacy With Personalization to Deliver Great Experiences
Listen to the podcast -
Delivery Route Planning: A Hotbed for Innovation
Listen to the podcast -
Customer Trust Starts With Action
Listen to the podcast -
WebMD Customer Care: An Insider's View
Listen to the podcast -
Dow Jones: Great CX Means Balancing Technology With the Human Touch
Listen to the podcast -
Barnes & Noble College: A Lesson on Staying Relevant
Listen to the podcast -
What’s on Your Summer CX Reading List?
Listen to the podcast -
Get the Details Right Before Diving into Values-based Marketing
Listen to the podcast -
How to Rethink the Donor Experience
Listen to the podcast