January 12, 2014 Case Study Communications Proactive churn reduction saves — and sells Our client was looking for a way to prevent its most valuable customers from leaving and brought us on to help create a more well-rounded solution. We helped create a new customer-retention program.
January 11, 2014 Case Study Retail and eCommerce Electronics marketplace converts searchers into customers Our client was looking to optimize paid search, display, and conversion rates. We enabled more conversions from search and time savings resulting in a 52% increase in click-to-conversion rate
January 3, 2014 Case Study Healthcare Innovate for improved functionality, reduced costs A healthcare distribution and technology solutions provider wanted to upgrade its contact center infrastructure. We built and implemented an end-to-end technology platform that routed calls to the best-available associates.
