Authors

Ingrid Guenther, Vice President, Business Development, TTEC

Jack Lane, Growth Manager, TTEC Agility

Jacob McNulty - Director, Social Enterprise

James Bednar, TTEC Vice President of Product and Innovation

James Goldberg, Senior Vice President of Business Development and Client Success, Percepta by TTEC

James Ryan - Director, Program Sales, TTEC Engage

James Vila, Principal Consultant, TTEC Digital Strategy & Operations practice

Jason Schwefel - Senior Principal Solutions Engineer/IPT Solutions Architect, TTEC Digital

Jeff Clapper - Senior Vice President, Automotive and Retail Verticals

Jeff Dreisinger, Director of Growth, TTEC Agility

Jen Walsh, Senior Advisor, Product Marketing

Jeremiah Owyang - Chief Catalyst, Crowd Companies