Authors

Judith Almendra, Vice President, Human Capital

Judith Aquino, Senior Editor

Julie Stone, Chief Learning Officer, TTEC

Kacey Hartung, Director of Insights and Analytics

Kamesh Somanchi - Senior Vice President

Kate Kompelien, Director of CX Solutions at Avtex

Kate Malter, Director, TTEC

Katherine Kress, Partner, Strategy and Operations, TTEC Digital

Katherine Kress, vice president of experience design and transformation at TTEC Digital

Katie Rawson, Executive Director, Process Improvement CLSSMBB, PMP

Kaushal Mehta, VP and GM, TTEC India

Kay-Ven Jao, Senior Analyst, TTEC