March 1, 2013 Customer Strategist Data-driven Decision Making at Work in the Public Sector Public Sector and Government
March 1, 2013 Customer Strategist Three Common Data Concerns Facing the C-Suite C-level executives can overcome their concerns about data strategy by connecting to overall business strategy.
March 1, 2013 Customer Strategist By the Numbers: Three Big Data Opportunities for Telecoms Crunch the numbers to increase marketing effectiveness, improve customer experience excellence, and lift revenues. Wealth Management
March 1, 2013 Customer Strategist The Government of the Future is Built on Data Government agencies take a cue from the private sector, looking to data to improve operations. Public Sector and Government
September 1, 2012 Customer Strategist Connecting Strands of DNA for Customer Growth Companies may want to enact customer-focused change, but success requires a holistic approach that connects all three components of customer-centric DNA. Communications