Authors

Cliff Martin, director of business transformation and AI at TTEC Digital

Colin Brogan - Director, Strategy & Operations, TTEC Digital

Colleen Ritchie, Senior Vice President, Operations Support

Cullen Barney, Vice President, TTEC Healthcare Solutions

Customer Strategist Journal

Customer Strategist Journal staff

Customer Strategist Staff

Cynthia Clark, Senior Writer, 1to1 Media

Daithi De Brun, Vice President of Client Success & Delivery

Dan Cruice, Vice President, TTEC Government Solutions

Darryl Prater, Senior Vice President, Global Operations

Dave Bernal