Authors

Anuj Dhoot, senior consultant

Arnab Ray, Senior Vice President, Asia Pacific Operations, TTEC Engage

Arnold Sandoval - Vice President, Paid Media, TTEC Engage

Ashwin Cariappa, Manager, TTEC Digital

Atul Gupta - Senior Vice President, Global Markets and Industries

Ayan Sen, senior manager

Barbara Wingle, Executive Director, Analytics, TTEC Engage

Barbra Balog - Director of Program Sales, TTEC Engage

Bill Duffy - Senior Partner of Customer Strategy Services

Bill McNeice – Client Executive, Financial Services

Billy Spegal, Vice President, Healthcare Solutions

Birgit Neumann, Vice President, Operations, TTEC