Authors

Nikki DeGuelle, TTEC Executive Director of Delivery

Niren Sirohi, Vice President of Predictive Analytics, Consulting Services

Nydhruv Kashyap, Responsable de la Stratégie d'Entreprise chez TTEC

Nydhruv Kashyap, TTEC Corporate Strategy Lead

Ozge Atalay - Manager

Partha Deka, M.D., General Manager, Healthcare, TTEC

Pat McCaffrey - Senior Vice President, Healthcare and Government Solutions

Patrick Arcement, Executive Director, Healthcare Solutions, Client Success, TTEC

Paul Ignasinski, Senior Partner, Strategy & Operations

Paul Smitherman, Contributing Writer

Peter Difilippantonio - Director of Client Development, TTEC Engage

Peter Dorrington, Director, Customer Insights, TTEC Digital