December 13, 2014 Client Story Higher satisfaction and a $50M increase Realizing a lack of customer-centricity, our client noticed their customer experience ratings were dead last, and this was costing them business. We helped provide a better CRM and database solution Automotive
December 13, 2014 Client Story From poor lead quality to 221% growth Our client's mobile sales were weak and it needed an effective way to drive growth. We helped create better targeted mobile ads producing a 221% increase in mobile sales. High Tech
December 12, 2014 Client Story Automobile marketing with no blind spots Our client was looking to better understand the buying habits and lifecycle of their customer base. We developed an analytics-driven solution that provided a better idea of who their customer is. Automotive
December 8, 2014 Client Story BMW drives the dealer experience forward BMW was looking to better understand the journey of their own customers so they could enhance the overall dealer experience. We helped overhaul their relationships with dealerships. Automotive
December 8, 2014 Client Story Driving lease loyalty A global auto manufacturer uses data analytics to increase lease renewals and new vehicle sales Automotive
December 8, 2014 Client Story Not winning business? Try winning hearts Our client was having a hard time generating new subscribers from its existing sales programs. We designed and supported a new program that increased sales conversions 62%. Communications
December 7, 2014 Client Story The pathway to a world-class chat program Our client wanted to leverage service chat to better engage customers online. We helped develop a chat strategy that enhanced service via this digital channel, while simultaneously boosting sales. Communications
December 7, 2014 Client Story YouTube remarketing campaign boosts conversions, reduces costs Our client was looking for a way to conduct a YouTube remarketing campaign to find users who had visited the website but not made a purchase. We helped optimize their marketing campaigns and made conversions jump by 10x Retail and eCommerce
