December 16, 2021 Datasheet Healthcare Revolutionizing Telesales Solutions that drive compliant conversion and optimize your enrollment period
December 1, 2021 Customer Strategist Retail Banking Financial Services CX: From transactional experiences to relationship-building Here’s how financial institutions can maintain momentum on building better customer relationships.
November 18, 2021 Case Study Communications RealSkill Bot closes learning gap, accelerates performance TTEC helped a major telecommunications firm upgrade and enhance an underperforming training course with artificial intelligence, significantly improving learning effectiveness and efficiency
November 17, 2021 Blog Retail and eCommerce 2021 Black Friday guide: 5 CX strategies for retailers this holiday season
September 29, 2021 Datasheet Travel and Hospitality Fly high with effortless Travel and Hospitality experiences Enabling the highest customer satisfaction at the lowest overall cost
September 27, 2021 Case Study Communications RealSkill shrinks contact center attrition TTEC helped a telecommunications firm overhaul its training curriculum with an AI-enhanced, demand-based curriculum that kept new hires engaged and quickly honed their skills
September 7, 2021 Podcast From spreadsheets to AI: A look at the future (and past) of customer service
