October 1, 2021 Client Story Agile and rapid support clears massive backlog When a car parking app’s back-office team was overwhelmed by inbound customer cases, TTEC swiftly eliminated the problem with a nimble team of experienced staff and resources Car Rental
August 19, 2021 Blog We empowered contact center agents to proactively improve CX. Here’s how it’s going.
August 17, 2021 Video Financial - Exceptional Customer Experience by Design Finance Financial Services and Insurance
July 28, 2021 Customer Strategist Post-pandemic banking leans on eye-opening CX trends As the future of digital banking brightens, the entire ecosystem is changing. Retail Banking
