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Healthcare - Exceptional Customer Experience by Design

More insights from TTEC

  • Shattering glass
    July 10, 2025 Blog

    AI is shattering communication barriers in the contact center – here’s how

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  • Photo of a Holiday Inn Club Vacations property
    July 10, 2025 Customer Strategist Profile Travel and Hospitality

    Turning every stay into a five-star story

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  • A woman with her head in her hands, looking frustrated, in front of a laptop
    July 9, 2025 Customer Strategist Perspectives

    Don't blame the tech: Fix these 3 transformation pitfalls instead

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  • A healthcare professional on a video call
    June 25, 2025 Case Study Healthcare

    Coaching efficacy rockets 94% with AI people empowerment platform

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  • Frustrated woman with her head in her hands, sitting in front of a laptop
    June 24, 2025 Blog

    The interpretation gap: Why good CX fails on accessibility

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  • Nurse looking at a chart
    June 10, 2025 Case Study Healthcare

    Nearly 3.5X ROI Projected with CX-Led Approach to Unifying Agent Experience

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  • A woman virtually talking to someone via laptop
    June 8, 2025 Case Study Healthcare

    Robust email automation cuts AHT 10% for Blue Cross and Blue Shield of Minnesota

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  • A healthcare professional on the phone
    May 21, 2025 Case Study Healthcare

    Healthcare payer saves cost, streamlines certification of licensed associates

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