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More insights from TTEC

  • Woman looking at bills and her laptop
    December 19, 2025 Blog Financial Services and Insurance

    Weathering the student loan storm: How AI helps secure loyalty

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  • Graphic of blocks with a chart in the middle
    December 19, 2025 Blog

    Unwrap fresh insights from 2025 customer success stories

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  • Block numbers of 2025 turning into 2026
    December 18, 2025 Customer Strategist Perspectives

    Customer Strategist Journal wrapped: CX’s hot topics of 2025

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  • Screenshot of webinar participants
    December 12, 2025 Blog Automotive

    Webinar recap: The road ahead for EV customer experience in 2026

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  • Robot wearing headphones and typing on a laptop
    December 10, 2025 Blog Financial Services and Insurance

    Beyond bots: A new AI imperative for insurance

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  • A woman standing in front of an ATM
    November 25, 2025 Client Story Financial Services and Insurance

    Operational improvements lift CX 17%, cut AHT 36% for finserv

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  • Two men doing a fist bump
    November 18, 2025 Client Story Automotive

    Concierage-level engagement builds trust, lifts NPS for auto brand

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  • Digital image of a fingerprint on a screen
    November 11, 2025 Blog Financial Services and Insurance

    Understanding: The first step in KYC opportunities for retail banks

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  • A car driving quickly with it's blinker on
    October 29, 2025 Blog Automotive

    Changing lanes: The next big growth story for automotive isn’t on the showroom floor

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  • A woman working from home
    October 26, 2025 Client Story Property and Casualty Insurance

    Innovative insurer speeds conversions with TTEC Perform

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