July 13, 2016 Customer Strategist Retail Banking What’s Next in Omnichannel Retail? Omnichannel retailers are experimenting with digital dressing rooms, endless aisles, and more as they move closer to u
July 13, 2016 Customer Strategist Omnichannel Excellence Is a Marathon, Not a Sprint The path to digital and omnichannel excellence is paved with incremental customer engagement improvements.
July 13, 2016 Customer Strategist Strategy and Technology Tag Team on Customer Outcomes Teams work together to create the customer path of least resistance.
