July 19, 2021 Case Study Healthcare Providers Mapping the way to excellent patient experiences TTEC defined a digital transformation roadmap and opportunities for driving efficiency and productivity as part of a healthcare organization’s goal for a centralized, patient-centric experience
July 8, 2021 Blog Retail and eCommerce Here’s how retailers are shifting from surviving to thriving in a new normal
July 8, 2021 Blog Public Sector and Government 4 CX changes to prepare for as the public sector embraces the cloud
June 14, 2021 Case Study Retail and eCommerce Deliveroo smashes language barriers with real-time translator The delivery company gained a powerful contact center platform that supports numerous capabilities such as live chat with built-in automatic two-way translation using Amazon Connect and Amazon Translate
June 8, 2021 Datasheet Public Sector and Government Rapid support when it’s needed most Smart Seasonal and Surge
