Client Stories

Strategic knowledge base optimization leads to better CX and EX

Unified training curriculum exceeds targets

From messaging underperformer to high achiever

Agile and rapid support clears massive backlog

RealPlay Bot shrinks contact center attrition

From siloed inefficiency to omnichannel transformation

Email videos capture attention, drive response rates

Proactive automation solution yields $13M in accelerated debt collection

Mapping the way to excellent patient experiences

Healthcare firm eliminates inefficiency for superior CX and savings

TTEC Rapid Response

Vaccine scheduling support when every minute counts