Authors

Vimendree Perumal - Senior Consultant

Vineet Kumar, Healthcare CX and Strategy Adviser, TTEC

Wayne Kay, VP of Sales, TTEC EMEA

Wei Chang - Senior Consultant

Wes Humphrey, Senior Vice President, Banking, Financial Services, and Insurance, TTEC

Weston McDonald - Financial Services Practice Lead

Zyreen Hammar J. Pacifico, Senior Research Analyst, Marketing Analytics, Global Market Research