Authors

Sherrita Thomas, Manager, Project Management, Learning and Performance

Simon Dillsworth

Simon Dillsworth, Senior Vice President, Head of Engage, TTEC EMEA

Sinan Yurtsever, consultant

Sreeni Alakappan, VP, Engineering

Steve Aguirre, Senior Manager, TTEC Digital

Steve Ellis, Partner, Learning & Performance, TTEC Digital

Steve Parowski, Vice President, Business Development, TTEC Digital

Steve Pollema, EVP, TTEC Digital

Summer Naomi Interior, content specialist at Flip CX

Suresh Ramanathan, Executive Director of Data Informatics, TTEC Digital

Susan Piotroski - Managing Director, TTEC Digital