Authors

Thomas Schmalzl, Director, Marketing and Business Development

Tim Keefe - Principal, TTEC Digital

Timothy Blank, Vice President, Client Partner, TTEC

Tina Valdez - Vice President, TTEC Digital

Todd Baxter - Senior Vice President, Global Operations

Todd Werner, Senior Vice President of Technology, Media and Communications, TTEC

Tom Hoffman, Executive Business Editor, 1to1 Media

Tom Johnson, UK Operations Director

Tom Lewis, Global Leader, CX Consulting, Analytics and AI, TTEC Digital

Tom Loberto, General Manager & Vice President, Business Development and Sales

Tom Woods - Vice President, TTEC Engage

Tommie Mobbs, Executive Director, TTEC