Authors

Steve Pollema, EVP, TTEC Digital

Summer Naomi Interior, content specialist at Flip CX

Suresh Ramanathan, Executive Director of Data Informatics, TTEC Digital

Susan Piotroski - Managing Director, TTEC Digital

Susanne Hensel Goodwin - Vice President, TTEC Digital

Susanne Hensel-Goodwin, Executive Director of Analytics, TTEC Digital

Sushant Sahani, Vice President, Portfolio & Offer Marketing

Taylor Watson, Director of Growth, TTEC Agility

Terry Reynolds - Managing Director, TTEC Digital

The CX Pod

Thomas Clark - Business Development Executive, Diversified Vertical

Thomas Monaghan, Senior Vice President of Global Operational Excellence