September 28, 2022 Customer Strategist Automotive Automakers Redefine Mobility in an App-based World With a foundation of data, OEMs can meet the changing transportation needs of consumers.
September 28, 2022 Customer Strategist Communications AT&T Eyes the CX of the Future The telco giant is transforming the way it listens to employees and customers.
September 28, 2022 Customer Strategist The Art and Science of Customer Profitability New Jersey Performing Arts Center uses lifetime value to develop a profitable customer strategy based on individualized, personal service. Chief Customer Officer Toni Hendrix explains.
September 28, 2022 Customer Strategist Are You Doing All You Can to Engage Your Hourly Workers? The success of any company's customer experience strategy largely depends on hourly workers, who are often the face of the company to customers.
September 28, 2022 Customer Strategist Perspectives Are businesses recognizing the value of living wages in 2021? A progress check of workplace equality with Dr. Amy Glasmeier
September 28, 2022 Customer Strategist An Appraisal of “Customer-Driven” Capitalism Reorganizing around the customer will only be successful if accompanied by financial metrics.
September 28, 2022 Customer Strategist Financial Technology App-Only Bank Challenges Status Quo Atom Bank strives to meet the changing banking needs of mobile customers.
