Top 10 Omnichannel
We are a global customer experience company that
builds exceptional omnichannel customer experiences
Top 10 Omnichannel Solution Providers
Exceptional Customer Experience throughOmni-channel Technology.
Companies around the world increasingly realize the importance of delivering exceptional customer service for their brands. As such, organizations are investing heavily in digital transformation, which is enabled by cloud, AI, robotic process automation, and omnichannel technology. As a global customer experience company that designs, builds, and operates captivating omnichannel customer experiences, we were named to Banking CIO Outlook's Top 10 Omnichannel Solution Providers list. Read the full article to learn how we create exceptional customer experience through omni-channel technology
By unifying our core capabilities — technology, services, and strategy — our omnichannel solutions help brands orchestrate superior customer experience within and across every touch-point. Schedule a virtual meeting and our digital transformation and omnichannel CX experts will show you how we can help your company reduce cost to serve and average handle time while also improving first contact resolution and customer satisfaction.
- We direct customer queries to the most appropriate channel and optimize their interaction for better experience
- Our omnichannel services improve productivity, operational efficiency, and customer satisfaction throughout the consumers’ lifecycle
- Our omnichannel solutions enable internal systems to operate together and deliver flawless experiences for employees and customers alike
Learn more about our omnichannel services
TTEC Digital Resources
Omnichannel Solutions that help brands
reduce cost, improve CX and drive ROI
TTEC Holdings, Inc. (NASDAQ: TTEC) is a leading digital customer experience (CX) technology and services companyfocused on the design, implementation, and delivery of transformative solutions for many of the world's most iconic and disruptive brands and government agencies. The Company delivers outcome-based customer engagement solutions through TTEC Digital, its digital consultancy that designs and builds human centric, tech-enabled, insight-driven customer experience solutions for clients and TTEC Engage, its delivery center of excellence, that operates customer acquisition, care, fraud prevention and detection, and content moderation services. Founded in 1982, the Company's 50,000+ employees operate on six continents across the globe and live by a set of customer-focused values that guide relationships with clients, their customers, and each other.
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