April 29, 2026 Client Story Smarter travel ads drive 200% surge in direct bookings With the right targeting, TTEC helped a hotel brand increase its return while reducing acquisition costs Travel and Hospitality
April 28, 2026 Client Story ROI of readiness: How a curriculum audit paves way to improved sales Payer capitalizes on training strengths, shores up weak spots, leverages AI to drive revenue in two lines of business Healthcare
April 28, 2026 Client Story Multi-channel sales strategy generates $28M in just one quarter TTEC helped a global fintech exceed sales targets and generate 7x ROI Financial Services and Insurance
April 10, 2026 Client Story Promises kept: Integrity reclaimed with customer callback widget Travel company puts the kibosh on missed return calls, embraces automation to ensure issue resolution Travel and Hospitality
April 9, 2026 Client Story AI prompt engineering transforms content velocity and impact A need-it-now mandate inspired AI adoption that delivered 94% time savings for once-skeptical designers High Tech
March 29, 2026 Client Story Sports entertainment changes the game with a lightning-fast launch TTEC moves from practice to the big leagues in just weeks, with a winning record Media and Entertainment
March 26, 2026 Client Story Rebuilding a stagnant pipeline with intent-led precision TTEC’s Funnel Accelerator helped a global company turn insight into impact, achieving 120% of sales targets Retail and eCommerce
March 25, 2026 Client Story Data-driven, precision empathy training lifts NPS for auto giant Analytics and tailored approach build proficiency among mid-tier performers Automotive
March 25, 2026 Client Story Payer achieves 465% ROI on AI training that fast-tracks frontline readiness RealSkill bots role-play with associates, who practice new skills in a safe space and receive real-time feedback and coaching Healthcare
March 24, 2026 Client Story A smarter ad strategy delivers 300% higher ROAS for hotel brand TTEC used precision ad targeting to increase conversions while lowering cost per acquisition Travel and Hospitality
March 24, 2026 Client Story Roundup A 20-year strategic partnership building a safer, smarter travel experience TTEC helps a major travel brand scale global customer support, combat fraud, and innovate Travel and Hospitality
March 23, 2026 Client Story A winning playbook for fan support: AI, automation drive game-changing results With a dual AI strategy, TTEC helped a major sports league overhaul its fan support and pave the way for next-gen CX Media and Entertainment
