AI-enhanced CX for Customers - Meet Chloe
For customers, it’s a concierge: Gain a deeper understanding of what your customers want and personalize their experiences with journeys informed by channel, automation, and language preferences.
More insights from TTEC
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Cut through the noise with AI tools that improve CX
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Expert Support for the EV Ecosystem
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Podcast: WebPT Chief Customer Officer strengthens the customer experience
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Major payer blends Work At Home model with innovative coaching rigor to drive conversions
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30 experts power faster, more complete CX
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Full throttle CX: Re-engineering customer care for a global OEM
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Language barriers? AI-powered translation is breaking them down
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Behind the screens that drive consumer tech efficiency
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Humanity First: Everyone belongs, every voice matters
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Podcast: Apple's $2 billion lesson in fraud prevention
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Contact center KPIs that actually matter for patient experience
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Fraud-fighting combination of AI + experts reduce chargebacks by 90%
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