AI-enhanced CX for Customers - Meet Chloe
For customers, it’s a concierge: Gain a deeper understanding of what your customers want and personalize their experiences with journeys informed by channel, automation, and language preferences.
More insights from TTEC
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AI Masterclass: Move the needle on CSAT with CX insights magic
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Smarter AI insights, better CX
Reimagine quality with a data-driven, expert-led strategy
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Fintech outperforms CSAT as it expands service offering
Speedy ramp-up of multilingual associates eases customers’ access to financial wellness tools
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Retail’s untapped CX advantage: Transform returns experiences
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TTEC Earns 5 Stevie® Awards for innovative AI-driven CX – redefining sales, service, and insights
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The new revenue generation power duo: AI and CX
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Voice automation slashes cost per contact 50%
AI-enhanced solution leverages Alexa-like engagement to automate 33% of telehealth client’s top voice contact intents
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The many faces of fraud: This is no game
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Generation AI: Ian and TTEC Insights
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Richer data, human-powered context fortify payment fraud mitigation
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A wealth of CX expertise and experience
CX that delivers—without the headaches
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