July 16, 2018 Customer Strategist Healthcare Payers A new look at health insurance analytics' role in CX Enrollment and member insights provide for a healthy experience.
June 15, 2018 Case Study Automotive Mobile app innovation driven by customer insight Real-time analytics enable positive user experiences with mobile app
May 8, 2018 Case Study Data insight reduces churn and decreases costs B2B company identifies key customer pain points and proactively deflects call volumes
November 21, 2017 Case Study Retail and eCommerce One-Stop-Shop Advertising Assistance We assisted a global internet company by deploying sales associates, campaign tools, and video presentations to serve as a partner to existing SMB advertising agencies and discover new partnerships
October 31, 2017 Case Study Healthcare Payers Superior member support A leading health insurer overcomes new member onboarding challenges with partnership strategy
October 11, 2017 Trends Report Travel and Hospitality All Aboard Tips to meet the needs of today's traveler
October 11, 2017 Customer Strategist Perspectives Throw Away Your Marketing Campaigns Real-time interaction management adds context in the moment to marketing initiatives.
September 26, 2017 Trends Report Financial Services and Insurance Retail Banking How to Stay Ahead of Consumer Demands
