October 11, 2019 Trends Report 4 New Rules of Travel Modernize travel and hospitality for today’s customer Travel and Hospitality
August 9, 2019 Cheat Sheet 5 Questions to Find Your Perfect CX Partner Match Best practices when evaluating a potential CX partner’s ability to fit your CX needs and objectives
April 23, 2019 Customer Strategist What’s the State of Digital Transformation? Top executives are getting more involved in both the customer and employee sides of digital transformation.
March 13, 2019 Blog Aflac and Others Illustrate the Connection Between Customer Engagement and Social Issues
January 17, 2019 Customer Strategist A Customer-focused Injection Into the Patient Experience The healthcare provider ecosystem is evolving to deliver end-to-end, integrated patient experiences. Healthcare Providers
January 17, 2019 Customer Strategist Customers Are the Ultimate Disruptors Every customer obstacle represents a business opportunity for the first business able to remove it.
