July 7, 2015 Customer Strategist Digital Disruption 101: How Customer Behaviors Impact Strategic Innovation What must companies do to keep pace with evolving consumer expectations?
July 7, 2015 Blog Digital Customer Experience Strategy: Six Key Areas to Focus your Efforts Track the maturity of digital customer experiences across six key areas to accelerate your company's digital transformation
July 7, 2015 Customer Strategist Six Ways to Make Your Mobile Experience Stand Out Advanced features aren't enough -- focus on meeting the customer's needs.
July 7, 2015 Customer Strategist The Rise of the Chief Marketing Technologist Aetna’s head of marketing technology and innovation blends two disciplines into a hybrid future of enterprise success. Healthcare
July 7, 2015 Customer Strategist Mobile Payments: The Next Big Opportunity in Commerce MasterCard sets its sights on mobile payments as a new way to engage consumers. Financial Services and Insurance
July 7, 2015 Customer Strategist GM Goes All In on Connected Vehicles The automaker is betting it can improve the driver and passenger experience through integrated mobile services. Automotive
