March 14, 2024 Strategy Guide 4 reasons why you should use the right CX partner Discover how to optimize your contact center operations with innovative collaboration
March 13, 2024 Case Study High Tech Expert B2B collections approach generates $5M in 90 days A humanized collections strategy delivered fast results
March 13, 2024 Case Study High Tech Generative AI answers transform associate productivity Let Me Know AI-enhanced system significantly reduced AHT and associate stress
March 13, 2024 Case Study Healthcare eNPS at healthcare contact center jumps 21% with interactive AI training bots Customized to client-specific call drivers, new curriculum, bots, and sandbox lift quality scores 4%
February 28, 2024 Industry Solution Travel and Hospitality Customer Care Outsourcing for Travel and Hospitality Experience the world of CX as a Service and successfully manage seasonality with world-class customer experience and multilingual support.
February 28, 2024 Industry Solution Travel and Hospitality Trust and Safety for Travel and Hospitality Travel and Hospitality companies are uniquely vulnerable to bad actors. We help you safeguard data and content.
February 28, 2024 Industry Solution Retail and eCommerce Customer Care Outsourcing for Retail and eCommerce Happier customers, one experience at a time We design, operate and innovate your front office.
February 28, 2024 Industry Solution High Tech Back Office Support for High Tech A high-functioning back-office is fundamental to great customer experience. We help you eliminate the stress from back-office work.
February 28, 2024 Industry Solution High Tech Customer Care Outsourcing for High Tech Happier customers, one experience at a time. We help you deliver award-winning customer care.
February 28, 2024 Industry Solution Healthcare Member Care Outsourcing for Healthcare Building member engagement, one caring interaction at a time.
February 28, 2024 Industry Solution Financial Services and Insurance FlexEX for Financial Services Flexible employee experiences for today’s workforce
February 28, 2024 Industry Solution Property and Casualty Insurance Property and Casualty Insurance Solutions The licensing partnerships, processes and technology you need to drive results with licensed insurance associates.
