September 26, 2023 Video CX Optimized Video Outsourced customer experience and technology services that improve customer satisfaction and reduce cost to serve.
September 22, 2023 Blog High Tech 4 ways high-tech companies can benefit from back-office outsourcing
September 19, 2023 Case Study High Tech The right blend of tech support and CX enables better, faster resolutions TTEC’s tech support associates help company achieve 90% CSAT
August 8, 2023 Case Study Public Sector and Government Health benefits exchange hits staffing sweet spot Partnership with TTEC ensures ideal staffing and service levels for customers in their preferred languages
August 3, 2023 Strategy Guide Communications Answer the call for better CX: Know what customers want How to serve the top 5 customer intents for telecom
