April 22, 2021 Blog Healthcare Providers How to Deliver a Customer-Friendly Vaccination Experience with Messaging
April 16, 2021 Datasheet Financial Services and Insurance Master the effortless insurance experience Enabling the highest customer satisfaction at the lowest overall cost
April 16, 2021 Blog Pharmaceutical 3 Critical Strategies for Retail Pharmacies During Vaccine Rollout
April 15, 2021 Case Study Healthcare Payers Eliminate Non-Sales Calls, Drive Enrollments and Savings We helped a major healthcare provider quickly redirect non-sales calls to increase enrollment applications and improve the member experience
April 6, 2021 Datasheet Retail Banking Master the effortless banking experience Enabling the highest customer satisfaction at the lowest overall cost
March 30, 2021 Blog Public Sector and Government TTEC’s IL4 Authorization Adds Omnichannel Cloud Contact Center Strength to Department of Defense Projects
March 25, 2021 Case Study Healthcare Providers Fast and experienced vaccine scheduling support TTEC guided a major healthcare provider in quickly scaling and staffing its contact center to deliver urgent vaccine scheduling support
March 24, 2021 Case Study Retail Banking Messaging saves the day with faster support, increased productivity Faced with high call volume, a major bank deployed an AI-enhanced messaging solution, successfully deflecting calls, increasing employee productivity, and improving CSAT
