January 9, 2018 Customer Strategist Get the Most for Your Money New technologies and insights can elevate contact center operations with nearly the same budget as in the past.
January 8, 2018 Case Study Airlines Sky’s the limit Leading airline loyalty program embarks on CX transformation while reducing costs by 50%
January 4, 2018 Case Study Automotive Expert associates pave a path to better results Expertise creates efficiencies and better experiences
December 1, 2017 Blog Retail and eCommerce 6 Ways to Power Omnichannel CX This Holiday on the Heels of Record Digital Sales
November 21, 2017 Case Study Retail and eCommerce One-Stop-Shop Advertising Assistance We assisted a global internet company by deploying sales associates, campaign tools, and video presentations to serve as a partner to existing SMB advertising agencies and discover new partnerships
