blog
Recent Posts
Blog updates via Email
To say this year’s holiday season will be a tough one for retailers is an understatement. Foot traffic is down in physical stores, and online retail competition grows. Many retailers are...
Last year, online sales hit a new record on Cyber Monday when sales reached $3.45 billion, a 12.1 percent increase over the previous year, according to Adobe Digital Insights. Online sales are...
Workplaces should be solely designed for completing assignments and work-related conversations, right? Before answering, consider these findings: A Relationships @Work study by LinkedIn ...
The bots are coming, the bots are coming! Chatbots are stealing our jobs. Chatbots are enhancing our jobs. Articles about artificial intelligence (AI) and chatbots tend to fall in one of these...
The world is becoming more connected every day. In fact, more than 20 billion things – from mobile phones to household appliances, cars to medical devices – will be internet-connected...
Offshoring operations to other countries has long been considered a solution to rising labor costs and an opportunity to free up internal resources. But before moving business processes to a...
Why do some people make ‘illogical’ decisions, even when they think they are being rational and consciously weighing up their options? Is their thinking flawed, or is our understanding...
IBM may have made headlines for calling employees back to the office, but there are plenty of firms that still encourage remote work. In fact, 43 percent of employed Americans said they spent at...
Empathy is the ability to understand and share the feelings of another person. In the travel industry in particular, the ability to be empathetic is a highly valuable interpersonal skill. When...
To be a customer service associate at Wayfair, the online furniture retailer, candidates must successfully play Escape the Room—an interactive game in which players are locked inside a room...