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Celebrating Our Clients’ Successes

Success is important for business results. And in our case, our success is tied directly to our clients’ business outcomes.  So, when we succeed in making our clients more profitable,...

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Are Mothers the All-Powerful Customers?

↵This Mother’s Day, we explore the question: Are mothers (and mommy bloggers) your most valuable customers?   There’s no doubt that moms are invaluable. They work long hours...

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Harnessing the Customer Strategy Potential of Big Data

Without customer experience leading the way, executives are missing the big picture when it comes to Big Data.Terabyte. Petabyte. Exabyte. Zettabyte. Yottabyte. To today’s business leaders...

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Google Glass: Transforming the Customer Experience

In TeleTech’s blog series on technologies that are transforming the customer experience, we explore wearable computers.TeleTech released an infographic last week illustrating a timeline of...

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Sales Coaching: Drive Improved Results by Focusing on the Customer

Sales coaching is gaining a lot of traction among sales leaders and sales teams and for good reasons: as sales teams are forced to accomplish more with fewer resources, forward-thinking sales...

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Part Two: 10 Big Data Trends to Get Ahead of Now

This is the second blog article in a two-part series. As interest in Big Data increases, so do marketers’ challenges. From having the capabilities to apply sophisticated quantitative...

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Are You Ahead of the Top Big Data Trends?

This is the first blog article in a two-part series. As the world increases its digital footprint, an increasing amount of attention has been turned to Big Data. With the promise of regulating...

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Milestones in Modern Customer Experience

From the first telephone to Google Wallet, technology has rapidly transformed the way people interact. This infographic takes a closer look at some of the innovations that have revolutionized the...

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Our Planet is a Shared Responsibility—What Earth Day Means to TTEC

It doesn’t matter what country you live in, we are all citizens of this Earth, and we share a responsibility for our planet’s health. On Earth Day and, in fact every day, TTEC uses its...

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Wacky Ways to Reduce Taxes and Beat Customers’ Tax Day Blues

Put on your crazy pants because this infographic from Liberty Tax Service shares some wacky ways for you to take more tax deductions. But, off-the-wall tax tips aren’t the only thing that...

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