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DATA ANALYTICS

Understand your
customers on a
deeper level

From data to insight, and
insight to business value.

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Optimize with insights

All companies collect data. The difference is how they use it to gain a competitive advantage. Our CX Performance solutions help you reach your results faster through tools that enable your employees and valuable insights that help you optimize your business.

Advanced Sales Analytics

Calculate customer lifetime value and identify customers likely to churn.

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Speech and Predictive Analytics

Gain a deep understanding of your customers so you can predict future behavior.

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Voice of the Customer

Gain insight into customer expectations, preferences, and pain points to enable better business decision-making.

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TRENDING CX SUCCESSES
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Sophisticated Analytics and Pipeline Management Drives Leads Up 47%

A financial services company optimized its credit card enrollment pipeline with powerful analytics, experienced associates, and robust performance management.

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How TTEC CX and analytics strategies helped an insurer enroll new clients at lower acquisition costs

The insurance industry is highly competitive. Countless ads bombard consumers to sign up or switch providers. Cost-effective customer acquisition is a major challenge. That's where we come in.

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Ready to drive business results with the power of actionable insights? Our data analytics can help.