August 30, 2018 Case Study Automotive Eliminating customer blind spots Top automaker quickly integrates millions of data points to work smarter and increase revenue
June 15, 2018 Case Study Automotive Mobile app innovation driven by customer insight Real-time analytics enable positive user experiences with mobile app
January 4, 2018 Case Study Automotive Expert associates pave a path to better results Expertise creates efficiencies and better experiences
October 30, 2017 Case Study Automotive Ready, set, go! A leading auto manufacturer drove customer loyalty with an integrated approach to customer experience
August 14, 2017 Case Study Automotive Speed and focus Carmaker onboards service associates faster and better with next-gen training
December 13, 2014 Case Study Automotive Higher satisfaction and a $50M increase Realizing a lack of customer-centricity, our client noticed their customer experience ratings were dead last, and this was costing them business. We helped provide a better CRM and database solution
December 12, 2014 Case Study Automotive Automobile marketing with no blind spots Our client was looking to better understand the buying habits and lifecycle of their customer base. We developed an analytics-driven solution that provided a better idea of who their customer is.
December 8, 2014 Case Study Automotive BMW drives the dealer experience forward BMW was looking to better understand the journey of their own customers so they could enhance the overall dealer experience. We helped overhaul their relationships with dealerships.
December 8, 2014 Case Study Automotive Driving lease loyalty A global auto manufacturer uses data analytics to increase lease renewals and new vehicle sales
