Customer Strategist Journal
Innovative strategies for building more profitable customer relationships. Published quarterly online and in print.
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Be the Change: Nurturing Growth Amidst Disruption

Video: In Defense of a Living Wage

Employers are increasingly recognizing the ethical and economic concerns of not paying front-line workers enough to afford a livelihood. We talked to MIT's Dr. Glasmeier to discuss the ethical and strategic values of paying a living wage.