9197 South Peoria Street
Englewood, CO, U.S.A
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We integrate data from a variety of sources, rapidly visualize the information, analyze it to cull out the insights, predict what will happen next, and then prescribe the best actions to optimize business results. We do this with a world class combination of technology and services – bringing humanity to analytics.
It starts with having the right data – all kinds of data. Digital, social, interactions, transactions, behavioral, descriptive, unstructured, real-time and historical. Smart brands sift through it all and identify the information that is most useful to drive business results. With a common architecture that can quickly ingest, cleanse, and enrich data from multiple silos, we accelerate your ability to unlock previously hidden insights.
We help clients effectively use data to create a competitive advantage. We start by bringing your data to life with a 360-degree view of your customers and employees. Next, we develop solutions based on an in-depth understanding of your business and your industry to help address the most challenging business objectives. Enhanced by advanced analytics and machine learning techniques, we provide insights from your customers’ recent activities along with predictions of the future that are needed to deliver results.
Competitive advantage lies in acting swiftly and ‘in the moment’ to encourage the behaviors you want from customers and employees alike. Once the insights and predictions we have delivered are understood, we create strategies and next best action recommendations that will transform your business results.
Most organizations have tons of data – the question is, how do you effectively use it to create a competitive advantage? Our solutions help brands unlock data and open the door to powerful insights across their business. Whether you are seeking a 360° view of a customer, analyzing employee performance, or evaluating marketing campaign results, our solutions give brands the right data with the tools to put knowledge into action.
Get a 360° view of your customers’ needs, behaviors, and preferences in one single platform so that you can deliver amazing customer experiences across every channel.
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Leverage accurate, self-learning models that predict customer actions, from the likelihood to purchase to the probability of turning to a competitor.
Generate key insights on customers’ present and future attributes, behaviors, and values, at both an individual and household level.
Understand how customers interact with your brand across multiple channels, their level of engagement, and their perceived ease of use.
Evaluate the business impact and effectiveness of both online and offline multimedia investments, through a range of metrics.
Assess the performance and ROI of marketing campaigns across audience, channels, offers, and creative executions.
Determine the most optimal allocation of marketing incentives and offers through advanced analytics and applications.
Reduce risks and increase customer satisfaction with analytics efforts that maximize customer participation in product recall initiatives.
Analyze customer feedback from a variety of mechanisms, including surveys, customer service interactions, social media, and emails.
Assess a customer-engagement center’s operations—from both associate and customer perspectives—to improve customer satisfaction.
Examine the hiring, training, and overall performance of employees to inspire the best performance from your workforce.
Build pipeline faster with our advanced AI sales & marketing solution. Know who to target and when they are in the market to buy.