July 29, 2025 Case Study Media and Entertainment Cirque du Soleil offers ringside seat to superior CX with Work At Home model The entertainment icon insisted the show must go on — and achieved high-flying quality scores and employee satisfaction
October 24, 2024 Blog Media and Entertainment All in on AI: 3 winning strategies for casinos and sports betting brands to elevate CX
June 20, 2024 Case Study Media and Entertainment Proactive partnership levels up gaming brand's customer experience TTEC helps strike the right balance of expert support, proactive solutions, and workforce improvements
July 12, 2023 Case Study Media and Entertainment $4.9M annual savings unearthed for a peripheral gaming device client TTEC’s Operational Consulting team serves up 30 recommendations to cut cost and optimize CX for customers and employees
June 13, 2023 Customer Strategist Profile Media and Entertainment Ally Financial supports the creator economy through esports and gaming The digital financial services company levels up to sponsor women in the male-dominated esports industry
May 11, 2023 Blog Media and Entertainment 4 ways a cloud-based contact center can help your gaming brand
May 9, 2023 Tips and Takeaways Media and Entertainment Gaming CX Optimized: The real end game Keep players in the game with co-op customer support
