9197 South Peoria Street
Englewood, CO, U.S.A
Phone for general inquiries
Phone for services information
In a connected and always-on world, brands are more at risk than ever before. Companies must enable experiences that are not only seamless, personalized, and relevant, but also safe, secure, and trustworthy.
From ecommerce sites and marketplaces, to social networks and communities, we help brands prevent fraud and protect their customers. Our highly trained associates and precision processes equip brands with the resources to prioritize, analyze, investigate, and resolve problems. And with continuous optimization of detection settings and algorithms, our systems continue to improve over time. Because better detection and mitigation means business leaders can spend less time worrying about online security and more time growing their business.
Prioritize Automated tools flag the transactions and interactions that present the most risk based on recency, cost, impact, etc.
Analyze Complex processes assess critical data elements and uncover patterns that signal fraudulent or offensive behavior.
Investigate Trained experts scrutinize anomalies and define required actions.
Resolve Teams take the necessary action to resolve the issue, and train automated systems to identify future occurrences.
Years of building customer trust can be undone in a heartbeat if that trust is violated. As businesses leverage data to deliver seamless, personalized experiences, they must balance these interactions with powerful safety and security measures that protect their brand and customers. From fighting fraud to thwarting internet trolls, we help brands minimize fraud-related losses and mitigate reputation risks with solutions that enable them to create experiences that are safe and secure.
Javelin Strategy & Research
Use a blend of humans and technology to quickly detect fraud and protect your customers against modern fraud threats.
Review and moderate community-generated content to ensure compliance with community guidelines.
Handle appeals, mediation, and fraud detection between parties.
Ensure community compliance through a mix of technology and human intervention.