September 4, 2025 Client Story Behind the screens that drive consumer tech efficiency Back-office trifecta: A computing giant harmonizes supply chain, privacy, and global partners High Tech
August 11, 2025 Client Story Fraud-fighting combination of AI + experts reduce chargebacks by 90% TTEC’s automated solution helped one restaurant chain take fraud off the table Retail and eCommerce
February 18, 2025 Client Story Bank’s dedicated fraud team outperforms compliance goals TTEC overdelivers on KPI targets by becoming an extension of the brand Financial Services and Insurance
October 18, 2024 Client Story Manual fraud investigations plummet 66%, leading to $3.5 million in savings Improving fraud filter accuracy reduces false positives for a better shopper and seller CX Retail and eCommerce
October 18, 2024 Client Story Fraud management, AI, discipline drive $91M savings for travel company TTEC delivers 850% ROI via refined fraud filters and more expansive review/authentication of transactions Travel and Hospitality
July 5, 2024 Blog Trustfall or trust fail? CX levers build loyalty for digital payments apps Financial Services and Insurance
June 10, 2024 Video TTEC Assure: Because your trust is our priority The proactive partner in safeguarding your contact center operations
February 28, 2024 Industry Solution Trust and Safety for Travel and Hospitality Travel and Hospitality companies are uniquely vulnerable to bad actors. We help you safeguard data and content. Travel and Hospitality
December 4, 2023 Blog Retailers: Combat fraud this holiday season (and beyond) with machine learning Retail and eCommerce
July 7, 2023 Strategy Guide 3 banking fraud mitigation strategies Master the balancing act: Protection without friction to safeguard CX Financial Services and Insurance