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TRAVEL + HOSPITALITY

Trust &
Safety

Travel and Hospitality companies are uniquely vulnerable to bad actors. We help you safeguard data and content.

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Secure and protect data, personal identifiable information, and prevent fraud

One of the biggest issues facing Travel and Hospitality organizations today is the proliferation of online fraud, impacting customer experiences and your bottom line. Expert Fraud Prevention, Detection and Trust and Safety Services protect your reputation and your customers and clients from bad actors. For 30+ years, our human experts, backed by state-of-the-art technology, deliver industry leading Trust, Safety, and Fraud prevention Services.

 

Account security

Investigate Account takeovers, Ensure account security and verification – authenticate ID’s, check internet presence, check for consistency in information submitted across different sections of the member account.

86% reduction in basic inquiries through Self-Service

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Credit card fraud prevention and safe harbor

Online credit card fraud prevention. Quickly detect fraud to prevent chargebacks to client and protect their customers against online credit card fraud threats. Risk and chargeback mitigation and unauthorized payment cancellation. Appeals and mediation between parties.

Self-service contact center improves CX and saves money

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Content moderation

Content moderation to identify Fraudulent activities including fake images, fake ID's, fake listings, fake offers and fake news.

Airline reduces average handle time with quality

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Ready to improve your customer relationships? Get on the road again with happy customers.