Trust and
Safety
Travel and Hospitality companies are uniquely vulnerable to bad actors. We help you safeguard data and content.
Trust and
Safety
Travel and Hospitality companies are uniquely vulnerable to bad actors. We help you safeguard data and content.
Secure and protect data, personal identifiable information, and prevent fraud
One of the biggest issues facing Travel and Hospitality organizations today is the proliferation of online fraud, impacting customer experiences and your bottom line. Expert Fraud Prevention, Detection and Trust and Safety Services protect your reputation and your customers and clients from bad actors. For 30+ years, our human experts, backed by state-of-the-art technology, deliver industry leading Trust, Safety, and Fraud prevention Services.
Account security
Investigate Account takeovers, Ensure account security and verification – authenticate ID’s, check internet presence, check for consistency in information submitted across different sections of the member account.
86% reduction in basic inquiries through self-service
READ THE CASE STUDYCredit card fraud prevention and safe harbor
Online credit card fraud prevention. Quickly detect fraud to prevent chargebacks to client and protect their customers against online credit card fraud threats. Risk and chargeback mitigation and unauthorized payment cancellation. Appeals and mediation between parties.
34 second reduction in production time and 64% containment rate
READ THE CASE STUDYContent moderation
Content moderation to identify Fraudulent activities including fake images, fake ID's, fake listings, fake offers and fake news.
60 second reduction in average handle time with quality
READ THE CASE STUDY
3 ways to soar through the peak travel season
As travel and hospitality brands see demand rise past pre-pandemic levels, they’ve got to get creative. How can they deliver the type of personalized, easy experiences travelers want when they’re grappling with a major labor shortage? In this guide, learn how to conquer the peak travel season by embracing AI-powered tools, redefining associates’ roles, and staying flexible enough to meet changing needs.
3 ways to soar through the peak travel season
More insights from TTEC
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Knowledgebase curation slashes search time by 42%
TTEC put relevant information at associates’ fingertips to speed resolutions
Read the case study -
The many faces of fraud: This is no game
Read the blog post -
3 ways to soar through the peak travel season
How to elevate travel and hospitality CX (even amid a labor shortage)
Read the strategy guide -
Securing trust: Tackle digital payment fraud while elevating CX
Watch the webinar -
How travel and hospitality brands can find the right talent in the AI era (even amid a labor shortage)
Read the blog post -
Bank’s dedicated fraud team outperforms compliance goals
TTEC overdelivers on KPI targets by becoming an extension of the brand
Read the case study -
Securing the journey: Fraud prevention for travel and hospitality
Read the blog post -
Welcome 2025 with 3 ways to optimize fraud prevention
Read the blog post -
Manual fraud investigations plummet 66%, leading to $3.5 million in savings
Improving fraud filter accuracy reduces false positives for a better shopper and seller CX
Read the case study -
Fraud management, AI, discipline drive $91M savings for travel company
TTEC delivers 850% ROI via refined fraud filters and more expansive review/authentication of transactions
Read the case study -
Avelo Airlines embraces automation to help customer journeys take off smoothly
Fast-growing airline strives to keep CX at the forefront
Read the article -
Elevate experiences with connected travel agents
Download the datasheet
customer relationships? Get on the road again with happy customers.
