July 13, 2016 Customer Strategist Deakin University: On the Path to Digital Maturity The Australian university's CIO and Chief Digital Officer discusses engagement with Millennial students. Public Sector and Government
January 6, 2016 Blog Marketing Data Insights: Three Steps to better customer journey data Building a data process framework will help marketers more easily kick-start their data journeys and realize faster results.
December 7, 2015 Blog For Telecoms, These Three Automation Benefits Mean a Better Customer Experience Communications
October 9, 2015 Customer Strategist Pinning Hope on Personalization Through Mobile Leaders behind Turkey’s new shopping app share their personalized, mobile-first strategy. Retail Banking
August 6, 2015 Blog When Starting from Scratch Isn’t an Option: Five Tips for Transitioning Customer Service Chat to Sales Chat
December 13, 2014 Client Story From zero to hero A utility company transformed its customer service with a self-help solution Public Sector and Government
December 10, 2014 Blog From Concept to Reality: A Glimpse at Your Automotive Experience in 2020 Automotive
