December 19, 2024 Blog Data dominates, AI agents reign for pragmatic public sector enterprises in 2025 Public Sector and Government
November 21, 2024 Client Story AI-powered insights and quality experts boost potential revenue by $3.2M in 3 weeks TTEC and LevelAI helped an automaker revolutionize associate coaching to vet more leads faster Automotive
October 18, 2024 Client Story Manual fraud investigations plummet 66%, leading to $3.5 million in savings Improving fraud filter accuracy reduces false positives for a better shopper and seller CX Retail and eCommerce
October 7, 2024 Blog 4 myths about AI in the contact center – busted Don’t let these misconceptions undermine your AI efforts
October 3, 2024 Client Story Insurance firm pumps up sales 10% with AI-enhanced TTEC Perform Property & casualty company feeds 3 killer KPIs into AI engine to capture more sales, time savings, and enhanced coaching Financial Services and Insurance
September 27, 2024 Client Story AI-powered insights (and experts putting them to work) revolutionize quality TTEC disrupts the market with innovative, next-gen digital approach Retail and eCommerce
