July 30, 2021 Customer Strategist The world moves on in a new CX reality How to tackle the unusual aspects of “business as usual” in the wake of the pandemic.
July 28, 2021 Customer Strategist Retail Banking Post-pandemic banking leans on eye-opening CX trends As the future of digital banking brightens, the entire ecosystem is changing.
July 28, 2021 Customer Strategist From “Why” to ROI Unlock customer value by understanding true intent
July 27, 2021 Customer Strategist What to expect from the post-COVID customer experience The pandemic served as inspiration for lasting CX advancements.
July 21, 2021 Video Public Sector and Government Public Sector - Exceptional Customer Experience by Design
July 19, 2021 Case Study Healthcare Providers Mapping the way to excellent patient experiences TTEC defined a digital transformation roadmap and opportunities for driving efficiency and productivity as part of a healthcare organization’s goal for a centralized, patient-centric experience
July 8, 2021 Blog Retail and eCommerce Here’s how retailers are shifting from surviving to thriving in a new normal
July 8, 2021 Blog Public Sector and Government 4 CX changes to prepare for as the public sector embraces the cloud
July 6, 2021 Case Study Healthcare Healthcare firm eliminates inefficiency for superior CX and savings TTEC helped a nationwide home infusion provider turn an underperforming business unit around by overhauling key areas in reporting, data analytics, organizational design, and more
