TTEC delivers scalable and profitable outcomes
Blending sales, customer lifecycle management, and advanced analytics, we help B2B and B2C brands gain and retain customers to grow their business.
Demand &
Acquisition
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Demand & Acquisition
Optimize your marketing strategies to increase the quantity and quality of leads and acquire new customers.
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Retention
& Loyalty
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Retention & Loyalty
Create memorable experiences in the moments that matter to build customer loyalty with every interaction.
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Advanced
Analytics
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Advanced Analytics
Get a 360° view of the customer journey in order to find, grow, and prioritize your best sales opportunities.
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Service
to Sales
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Service to Sales
Leverage a team of specially trained sales professionals to provide cost effective ways to drive new revenue.
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Our customer acquisition solutions
can help you achieve 5:1 ROI Ratio
With 40+ years of experience, TTEC uses the most advanced marketing, sales, and automation technologies available to deliver best-in-class results. Whether you’re looking to acquire new customers or grow the ones you have, our award-winning customer acquisition and revenue growth solutions are here to help.
About TTEC
TTEC Holdings, Inc. (NASDAQ:TTEC) is a leading global CX (customer experience) technology and services innovator for AI-enabled digital CX solutions. The Company delivers leading CX technology and operational CX orchestration at scale through its proprietary cloud-based CXaaS (Customer Experience as a Service) platform. Serving iconic and disruptive brands, TTEC's outcome-based solutions span the entire enterprise, touch every virtual interaction channel, and improve each step of the customer journey. Leveraging next gen digital and cognitive technology, the Company's Digital business designs, builds, and operates omnichannel contact center technology, conversational messaging, CRM, automation (AI / ML and RPA), and analytics solutions. The Company's Engage business delivers digital customer engagement, customer acquisition and growth, content moderation, fraud prevention, and data annotation solutions. Founded in 1982, the Company's singular obsession with CX excellence has earned it leading client NPS scores across the globe. The Company's 63,900 employees operate on six continents and bring technology and humanity together to deliver happy customers and differentiated business results.
Through TTEC Engage and our Revenue Generation services, we help clients deliver outrageous growth with advanced analytics and specially trained sales associates.
About Revana
As a recognized leader in technology-enabled revenue generation solutions, Revana Growth Services helps top brands navigate and profit from contextual, in the moment customer engagement. Utilizing the latest technology and best practices, Revana Growth Services provides integrated sales and marketing solutions for digital demand generation, lead nurturing and qualification, acquisition sales, growth and retention, sales advisory services, sales and marketing analytics. Revana Growth Services is a wholly owned subsidiary of TTEC Holdings, Inc.
Our Revenue Generation solutionsinclude demand and acquisition solutions, we get you new customers. With our growth and expansion solutions, we increase wallet share with your customers through cross-sell up sell, service to sales and account management. Our retention and loyalty solutions help keep you customers happy so they don’t leave or stop spending with you. And throughout the buyers journey, our advanced analytics help you with customer journey and understanding customer expectations and needs in order to growth sales and revenue.