February 27, 2020 Trends Report Special Report: CX Fraud Prevention This special report reveals a more productive approach to CX fraud prevention.
February 20, 2020 White Paper Digital Transformation Best Practices for Healthcare Payers and Providers Five Ways to Activate Member-Centric Digital Transformation Through Channel-less Journeys Healthcare
February 19, 2020 Case Study Healthcare firm achieves 98% data accuracy from back office improvements Quality and performance requirements were raised in response to the high levels achieved by TTEC Healthcare
February 17, 2020 Case Study Automating claims increases accuracy up to 80% A leading global financial services strengthened its auditing and tracking capabilities with an automated claims processing system Financial Services and Insurance
February 17, 2020 Case Study Building a nimble healthcare claims processing system A global health services organization reconfigured its claims systems, eliminating 25% to 30% of time spent on case processing Healthcare Payers
