December 21, 2020 Case Study State and Local Governments Virtual contact center support in record time helps secure $8M in assistance With a rapid contact center deployment, TTEC helped the Charlotte Center for Legal Advocacy assist thousands of low-income families apply for millions in state grant funds
December 18, 2020 Blog Travel and Hospitality Startup Founders Weigh In on CX Innovation in a COVID-19 Era
December 15, 2020 Case Study Healthcare Payers Innovating member enrollment with omnichannel insights A health insurance organization digitally transformed its member acquisition and overall experience by unifying disparate data in a centralized analytics platform
