April 3, 2015 Customer Strategist From Loyalty to Engagement Telecom operator Proximus marries the old with the new to optimize its loyalty program.
April 3, 2015 Customer Strategist There’s No One More Loyal Than a Sports Fan Basketball, baseball, and hockey teams innovate to live up to loyal fans’ expectations.
April 3, 2015 Customer Strategist Take an Evergreen Approach to Loyalty Growth Companies must shift their focus from customer acquisition to customer engagement to preserve retention and maintain satisfaction.
