September 18, 2025 Podcast Podcast: WebPT Chief Customer Officer strengthens the customer experience Suzanne Cogan makes member experience everyone’s business Medical Devices
September 17, 2025 Case Study Major payer blends Work At Home model with innovative coaching rigor to drive conversions Innovative glidepath framework inspires new levels of ownership and engagement that drive KPI performance Healthcare
September 17, 2025 Case Study 30 experts power faster, more complete CX Travel firm achieved 86% faster answers, 53% faster workflows with TTEC managed services Travel and Hospitality
September 17, 2025 Case Study Full throttle CX: Re-engineering customer care for a global OEM From friction to flow — innovative case ownership model shifts CX and CSAT into high gear Automotive
September 15, 2025 Datasheet Shift your revenue engine into high gear Drive growth with data-powered automotive sales Automotive
September 9, 2025 Datasheet CX that goes the extra mile Smart tech. Proven know-how. Seamless auto support. Automotive
September 4, 2025 Case Study Behind the screens that drive consumer tech efficiency Back-office trifecta: A computing giant harmonizes supply chain, privacy, and global partners High Tech
August 26, 2025 Podcast Podcast: Apple's $2 billion lesson in fraud prevention Customer Strategist Journal AI recap
August 20, 2025 Blog Contact center KPIs that actually matter for patient experience Healthcare Providers
