Build customer confidence with proactive CX guidance
An electric vehicle purchase changes the old rules of vehicle ownership. And that can be a scary thing for customers and fleet owners. It’s a pivotal moment in the customer journey where brands can step in and secure their place as a trusted advisor.
Join automotive experts Jamie Goldberg, Omar Riahi, and Peter Rodriguez of Percepta on for the on-demand LinkedIn Live event, “Build customer confidence with proactive CX guidance.” Part of our EV Spark webinar series, they discuss how to move beyond reactive support and deliver proactive, confidence-building customer experiences.
Watch the video to learn:
- How to calm nervous EV customers
- Ways to ease charger/range anxiety
- How to streamline complex customer journeys
- Tips to scale CX support without sacrificing quality
Watch today to spark success for your organization.
Register to watch